Dr. Hook Towing Services Ltd. Mission Statement

 

Our mission is to provide professional and courteous towing and recovery services to our customers as promptly and efficiently as possible while maintaining our focus on productivity, profitability, value, and survival in the market place.

 

We are in the business of assisting people. We understand the importance of treating our customers with dignity and respect and recognize that exceptional service begins with quality people.

 

 

 

About Us

 

   Dr. Hook was established in 1983 and now responds to over 110,000 service requests      each  year. Our firm utilizes the Initiative, Talent, and Teamwork of over 100 of the best qualified individuals to respond to these service requests.

 

Dr. Hook has made significant investments in purchasing the right equipment and trucks to     handle the markets unique towing and recovery requirements. This investment translates into safety, efficiency, and piece of mind for both our customers and our employees.

 

Computerized dispatching along with over 65 various state of the art towing vehicles allows us to maintain our position as the “premier” service provider in our area and one of Canada’s largest towing and recovery firms.

 

Driver Training and Certification ensures that each service is delivered with a competent and experienced operator.

 

Dr Hook provides its services to the City of Winnipeg, Province of Manitoba, Manitoba Public Insurance (MPI) and R.C.M.P in addition to several thousand other Automotive, Equipment Rental or Transportation related businesses. 

 

 100 % Locally Owned

Owners: Nick & Julie Roscoe